| SECTION 1 | Background Basics The Ageing Process Common Conditions Common Medications Functional Needs Health and Safety |
| SECTION 2 | Class Concepts Layouts Warm ups Equipment Teaching Tips Exercise Ideas Using Music |
| SECTION 3 | Promotion and Customer Care Marketing What Works Customer Care Little Touches |
| SECTION 4 | Professionalism Personality and Preferences Professional Boundaries Staying Fresh and Feedback |

